Return/Exchange Policy

WHAT IS YOUR RETURN/EXCHANGE POLICY?

We want you to be completely satisfied with your jewelry purchase. If for any reason you are not satisfied, we offer a hassle-free return policy. Here are the details:

• You may return your jewelry item(s) within 15 days from the date of delivery for a full refund.
• To initiate a return, please contact our customer service team to obtain an authorization.
• To be eligible for a refund, the jewelry must be returned in its original condition, unworn, unused, and undamaged.
• Upon receiving the returned item(s), our quality assurance team will inspect them to ensure they meet our return criteria.
• Once the inspection is complete and the return is approved, we will issue a full refund to your original form of payment.
• Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was defective or damaged upon arrival.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We are here to assist you every step of the way.