WHAT IS YOUR REPAIR POLICY?
Catherine Bell Jewelry will repair any breakage caused by manufacturer defect within 30 days of receipt of purchase at no additional cost. Repairs needed after 30 days, or caused by misuse or typical wear & tear will be done at an additional repair charge.
If one of your Catherine Bell Jewelry pieces need repair, please email firstname.lastname@example.org and include your name, order number, description of the repair needed and a photo of the damage. If we are able to repair the piece, we will send a Return Authorization Number and instructions for shipping.
Repairs take 4-6 weeks to complete. All returns are assessed on an individual basis and a repair fee may be incurred, and shipping rates are not included.